I forgot my password

I forgot my password

Locked out? You can reset your password yourself in under a minute — no support ticket needed.

1. Tap “Forgot password?” on the login screen

On the sign-in page, the Forgot password? link sits right next to the Password field.

The login screen with the Forgot password link next to the Password field
On the login screen, “Forgot password?” is right next to the Password field.

2. Enter your email and send the link

Type the email address on your account and tap Send reset link.

The reset-password request page with an email field and a Send reset link button
Enter your account email and tap “Send reset link”.

3. Check your email and click the link

Yes — we email you a secure reset link, and you click that link to continue. It usually arrives within a minute or two. If you don't see it, check your spam/junk folder and add support@aviationtestprep.com to your contacts. The link expires in about an hour for security — if it lapses, just request a new one.

4. Choose a new password

Clicking the link opens the “Choose a new password” page. Enter a new password (at least 8 characters), confirm it, and tap Update password — you'll be signed straight in.

The choose-a-new-password page with New password and Confirm password fields
Set your new password, confirm, and you're back in.

Already signed in and just want to change it? You can update your password anytime from your Account settings.

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