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If I cancel, do I lose my progress?
Your account, history, and progress remain after you cancel — you simply return to the free plan (40-question preview and free tools) when the paid period ends. Resubscribe anytime and pick up where you left off.
Login isn’t working
Double-check the email and password (it's case-sensitive). If you signed up but never confirmed, use the confirmation link in your welcome email. Otherwise reset your password with "Forgot password?". If it still fails, contact support with the email ...
Manage or turn off email notifications (incl. the weekly progress email)
Aviation Test Prep can send you a weekly progress email — a short study summary with how many questions you answered, your accuracy, your current streak, and where to focus next. It goes out every Monday. You're always in control of whether you ...
A figure or image won’t load
Figures load from our secure image store and occasionally fail on a flaky connection — close and reopen the figure, or refresh. If a specific figure is consistently missing, use "Report a problem" with the question so we can re-upload it.
My reminders/notifications aren’t appearing
Turn on notifications for Aviation Test Prep in your device Settings, then enable the Study reminder and/or Question-of-the-Day reminder in the app's Settings → Reminders. Note that reminders don't fire on simulators — test on a real device.